PRIVACY NOTICE

PRIVACY NOTICE

Dovu Limited (Dovu) is committed to protecting your personal information in accordance with the Data Protection Act 1998. We are registered as a data controller with the Information Commissioner's Office with number ZA251455.  This Privacy Notice relates to our use of any personal information you provide to use through this website or otherwise voluntary in response to information contained on the website, including by email or telephone.

Dovu processes information only for the purpose for which it is collected and in accordance with this Privacy Notice. We set out below what personal information we will collect, why we collect it, and how we will process and protect it.

YOUR INFORMATION AND HOW IT IS PROCESSED 

In operating this website, we may collect certain types of personal data, including information that you voluntarily provide, and other technical log information.

When you email us and/or provide feedback through this website, we may ask you for your personal information, which may include your name, email address, address area of residence and, where appropriate, your views and opinions. We may retain that information and a copy of your communication/s in order to monitor, analyse, process and respond to your feedback.

When you provide this information, we will process it primarily in connection with the development and enhancement of the website. By entering your details, you permit us to process your information in accordance with this Privacy Notice. From time to time we may also collate information in respect of consultation initiatives. We may produce a collective overview of responses to any consultation and may choose to publish this information. Wherever possible, we will seek to anonymise such information so that individuals cannot be identified. Where your feedback is of significant public interest we may wish to publish your name alongside your comment; however, we will only do this with your explicit consent.

The web server will record log file data that your browser sends whenever you visit the website. These log files may include information such as your IP address, browser type, date and time of your visit.

We will not collect or use information, including sensitive personal information, for purposes other than those described in this Privacy Notice. If we would like to use this information in a manner different from the purpose for which it was collected, we will ask for your consent prior to such use.

SHARING YOUR INFORMATION WITH THIRD PARTIES

We take appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of your information. These include reviews of our data collection, storage and processing practices and security processes, as well as physical security measures to guard against unauthorised access to systems.

We restrict access to personal information to Dovu employees, contractors, consultants and agents who need to know that information in order to operate, develop or improve the service in accordance with this Privacy Notice. These individuals are bound by confidentiality requirements and may be subject to action, including disciplinary, termination of contract and prosecution upon failure to comply with these requirements.

Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information.

We will not share any Personally Identifiable Information (PII) that we have collected from or regarding you, except as described below: 

Information Shared with Our Services Providers: 

It is possible that we may engage third-party services providers to work with us to administer and provide our services. These third-party services providers have access to your PII only for the purpose of performing services on our behalf. 

Information Shared with Third Parties

It is possible that we may share aggregated information and non-identifying information with third parties for industry research and analysis, demographic profiling and other similar purposes. We utilize Google Analytics, a service provided by Google, Inc. that we use to gather information about how Users engage with our Site and Services. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/. 

Information Disclosed in Connection with Business Transactions:

Information that we collect from our users, including PII, is considered to be a business asset. Thus, if we are acquired by a third party as a result of a transaction such as a merger, acquisition or asset sale or if our assets are acquired by a third party in the event we go out of business or enter bankruptcy, some or all of our assets, including your PII, may be disclosed or transferred to a third party acquirer in connection with the transaction. 

Information Disclosed for Our Protection and the Protection of Others

We may disclose any information about you to government or law enforcement officials or private parties, based on our sole discretion, when we believe it is necessary or appropriate: (i) to respond to claims, legal process (including subpoenas); (ii) to protect our property, rights and safety and the property, rights and safety of a third party or the public in general; and (iii) to stop any activity that we consider illegal, unethical or legally actionable activity. 

YOUR OPTONS

We offer you options regarding the collection, use and sharing of your PII and we’ll respect the options you choose. Please note that if you decide not to provide us with the PII that we request, you may not be able to access all of the features of the services we provide you with. 

Opt-Out

If you want us to delete your PII and your Account, please submit your request. We’ll take steps to delete your information as soon we can, but some information may remain in archived/backup copies for our records or as otherwise required by law. 

RESPONDING TO DO NOT TRACK SIGNALS 

Our Site does not have the flexibility to respond to “Do Not Track” signals received from various web browsers. 

LINKS TO OTHER SITES 

Our services may contain links to websites and services that are owned or operated by third parties (each, a “Third-party Service”). Any information that you provide on or to a Third-party Service or that is collected by a Third-party Service is provided directly to the owner or operator of the Third-party Service and is subject to the owner’s or operator’s privacy policy. We’re not responsible for the content, privacy or security practices and policies of any Third-party Service. To protect your information we recommend that you carefully review the privacy policies of all Third-party Services that you access. 

INTERNATIONAL TRANSFER 

Your PII may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. 

OUR POLICY TOWARDS CHILDREN

Our Services are not directed to children under 13 and we do not knowingly collect PII from children under 13. If we learn that we have collected PII of a child under 13, we will take steps to delete such information from our files as soon as possible. 

HOW DO WE PROTECT YOUR INFORMATION

Under the Data Protection Act 1998, you have the right to request a copy of the personal information Dovu holds about you and to have any inaccuracies corrected.

If you would like to make a Subject Access Request or have any questions about this Privacy Notice, please contact us:

By post:
Data Protection Officer
18 Elgin Park

Bristol

BS6 6RX

By email: [email protected]

Please ensure to write ‘Subject Access Request’ in the subject field of the email to help us identify the request.
This Privacy Notice will be subject to regular review and may change from time to time. The current Privacy Notice was updated on 26 June 2017.